THE FLOW FROM ORDER TO SHIPMENT

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  • THE FLOW FROM ORDER TO SHIPMENT
  1. Please inquire after filling out the necessary requirements on the inquiry form.
  2. Our staff will then reply by email, attaching necessary quotes and documents.
  3. Once you have decided the items you wish to purchase, please make your payments through our designated banks, or through PayPal. The customer generally pays the bank transfer fee.
  4. Once we receive the payment, we will arrange and ship the items.
  5. Regarding the shipment of the items, we can send it through our company account or your personal account for the services of ocean freight, air freight, or road freight.
  6. Regarding the return of items, we accept items that can be returnable. However, the taxes and other charges that may arise when returning the items will have to be paid by the customer.
  7. When the product is shipped, we will let you know immediately through email.
  8. We are willing to have further discussion regarding the terms and conditions of the selling-on-credit transaction with Japanese companies overseas.